SMS Service

          Under this Website SMS based services have also been provisioned, under which the citizens could receive SMS from the Website. In the event that a user creates his/her profile, a One Time Password (OTP) would be sent to the registered mobile number, via usage of which the user would be able to complete his/her profile creation. Further, SMS would also be sent to the user mobile number as and when a complaint or a service request is registered by the user. The SMS would be in the name of short-code “DM-HRYPOL”. This SMS would contain the Unique Registration ID for the particular complaint/service request, which the user would have to preserve for future references. Further, the SMS will also be sent to the citizen in the event of any changes in the status of his/her complaints or service requests.

The syntax of each service is as given below:-

Service Name Message to be Sent using Mobile
HRYCCP CO <Complaint ID>
Eg. HRYCCP CO 1234
Tenant Verification Request HRYCCP TV <Service Request ID>
Eg. HRYCCP TV 1234
Character Certificate Request HRYCCP CC <Service Request ID>
Eg. HRYCCP CC 1234
Event/ Performance Request HRYCCP EP <Service Request ID>
Eg. HRYCCP CC 1234
Protest/ Strike Request HRYCCP PS <Service Request ID>
Eg. HRYCCP CC 1234
Procession Request HRYCCP PR <Service Request ID>
Eg. HRYCCP CC 1234
Employee Verification Request HRYCCP EV <Service Request ID>
Eg. HRYCCP CC 1234
Domestic help Verification Request HRYCCP DV <Service Request ID>
Eg. HRYCCP CC 1234
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